I am writing to let you know how very much I appreciate all that you and Katherine did for me. As Katherine may have told you, I left my daughters Veil behind when I went to their Hotel room to take her dress home so she could leave in the early morning for her honeymoon. I called the Hotel the next day and to my dismay, no veil was found. ( It was a short thin veil with a small headpiece and might not have been felt through the bag where it hung.) I can not tell you how terrible I felt about this. I could not come up with the words to tell my daughter about my leaving her veil behind. I had offered to have the dress heirloom boxed for her so I had a little time to hopefully find a replacment for her. I called your store and talked with Katherine. The dress and veil had been purchased from your store back in August of 1999 and I was not sure that they even made that particular veil any longer. Katherine went out of her way to find the original receipt and found that they did still offer the veil and then you ordered it for me and I had it in my hands in 4 days. I am eternally grateful to both of you for your understanding of my situation and for your courteous and kind customer service. If you would please send this along to Mr. Rush as I would like for him to know what a wonderful staff I think he has. I thaught of no where else but your store to bring my daughter for her gown purhase and will recommend your store highly to those who are in the market for a gown.

With Sincere Appreciation,

Peggy De Remer
St Paul

June 18, 2001

Thank you very much for your great service. Each time we were in your establishment, we were treated very professionally by your staff. I will always highly recommend youre establishment to anyone looking for a wedding gown or other services.

Yours truly,

Dorothea Haugrud
Perham, MN

April 6, 2001

To The Management:

My wedding was September 9, 2000. I am writing this note to let you know how happy we were with the service we received from both Linda for the initial sale. She was welcoming and professional as well as Deanna for the follow up.

Ours was not a simple order... but the follow up and concern of Linda and Deanna certainly made up for that. We will be happy to recommend your Bridal Salon and thank all of you for making my "dress" experience a fun one, rather than a problem.

Jody Rafferty
Minneapolis
February 6, 2001

Mr. Andy,

I am writing this letter to inform you of the great job that Michelle did in selling me a wedding dress. She was very helpful and made sure that I was buying what I wanted. For further information, that will generate your store a lot of referrals. I work in an environment where I have my own client basis and many co-workers that are getting married as well. When someone asks me about where I bought my dress, I'll have to say that I bought it in a shop where I got quality service, price and environment. By the way, that's your shop! I'll be happy to refer my clients to your store.

If you have any questions, feel free to call me (it's ok to have brides call me as well).

Sincerely,

Flavia Couto-Erickson
New Brighton
December 17, 2000

Thank you so much for helping me to pick out my wedding dress (both times). You're a very pleasant person and very knowledgeable on wedding gowns!

Tamie Bono
Mound
February 28, 2000

Laura,

Thanks so much for your help with the dresses. We had a great time picking out the dresses - you made everything easy and painless.

Thank you so much,

Jerry and Jane Dumermuth
Minneapolis
February 24, 1999

I wanted to thank you for your professional and friendly help on Tuesday. Even though I ended up finding the same dress elsewhere at a comparable price, I chose to buy my wedding dress at Rush's because of your courteous service! Thanks!

Sincerely,

Jennifer Lee
Minneapolis
July 10, 1998

To whom it may concern:

I am happy to say that I found a wonderful wedding dress. A big part of my decision was based on the help I received from your sales rep Sarah. She was a great help and should be recognized for it.

Thanks,

Karen Mercier
Coon Rapids
May 23, 1998

I just wanted to thank Susan for all her help with two bridesmaids I brought in on Tuesday for a fitting. She was very helpful and pleasant, especially with me changing my mind on what color I wanted for my Maid of Honor. I hope this will be passed on to her with my sincere appreciation.

Thanks,

Tonya Griego
Brooklyn Center

May 13, 1998

Wendy-

Just wanted to say thank you for the excellent service on Wednesday October 22! You were really wonderful, I am so happy with my choice and very happy with Rush's. I hope they realize what a terrific sales person you are. In all honesty, I did go to a few other shops, but none of them came close top the service and quality of Rush's and you.

Thanks again,

Jennifer Dahle
Rochester
November 3, 1997