From our Brides...

Linda & Staff~
Thank you so much for all you did to help me find the wedding dress of my dreams! The Diana gown by Enzoani was simply perfect & made me feel so glamorous on our special day.
I continue to sing Rush’s praises & will always be thankful for how wonderful you were to work with.
Many Thanks,
Erin (Ault) Olson
November 2011

Dear Faith,
I just wanted to thank you for all your help in picking my bridesmaid dresses. I had a vision for four different jewel toned colors, but none of the labels had the four colors I needed in the same fabric/style. Faith worked with me to find a line that had two different but similar fabrics and we ended up using 4 different styles of dresses that would work together well, and voila, it turned out perfectly. I was really pleased.

Many thanks,
Kristen
Nov 2011

Dear Rush’s Bridal,
I had to send you a note and THANK YOU for assisting me with an ill-fitting bridesmaid dress. The customer service your store provided to my situation was excellent!
I am especially grateful for the assistance from Linda. She saved the day!!!:) I will definitely tell everyone I know about my great customer experience.
Thank you!
Erin Kochendorfer
erin.kochendorfer@gmail.com
September, 2011

Hello, I hope that I am contacting the right person for this. I am a bride who recently bought my wedding gown at Rush’s bridal. I just wanted to express my gratitude for the truely awesome customer service and experience we had at your store. I had shopped at several other boutiques and had always left with a bad taste in my mouth from the experience. I felt I would get blown off when we told sales people I was on a tight budget, or I would feel pressured to just pick something and leave so that the associate could move onto someone bringing a higher commission. At Rush’s I had an appointment to work with Nic, and I couldn't have had a better experience. She was very knowledgable about the gowns, and never batted an eye when I explained that I could only spend $500 or less. I was never treated like a "cheap bride" or told that I "should expect to pay more". My mother had insisted on seeing the dress before I bought one and Nic had no problem with us returning again in the evening without an appointment. We received nothing but the most polite service even though we were not the biggest spenders and we were in the store right up until closing time.  I love the dress that Nic found for me and can't wait to wear it on my wedding day. Even though I could not spend a great amount on this dress, I am going to be in several weddings over the next two years and I will be returning to Rush’s for all my bridesmaids dresses as well as encourageing all of my newly engaged friends to shop at Rushes as well.
Thanks so much,
Kate Hickey August 2011

Thank you so much for helping me find the perfect dress for my Costa Rica wedding. You squeezed me in on short notice when I had not much luck at other stores. I loved the Bonny dress and my mom cried as soon as I tried it on at the store. Thank you again.

Sincerely,   Katie Pastorius Benager
May 2011
P.S. My mom and aunt also bought their dresses at Rush’s (small world!).

Dear Nic:

Thank you for your amazing help in finding a wedding dress! I am so excited to wear it on New Year’s Eve.
I haven’t had one bit of buyer’s remorse - and I know that is in part to your help and knowledge about the designer, dress and how I could wear it! Thank You!

Many blessings on you and your work-

Shea Pesci
April 2011

Hi Rush's,

I wanted to send you this note.. as the Knot asked me to review a few vendors. Please forward this to your sales accociate Nic because she really helped me a lot. I really appreciate your shop and the customer service there.

Finding a wedding dress for me was not filled with groups of my friends watching me come out of a dressing room to cheer and ooo and ahh.. I went with my sister only or alone. It was important to me that I could find a dress that I liked, felt beautiful in and remained traditional in. I found that dress in the rack at Rush's downtown. I come from a mixed ethnic background and knew that I was going to have a custom Vietnamese dress made for the reception, so I didn't want to spend thousands of dollars on the ceremony dress, but didn't want to comprise looking beautiful either. The rack at Rush's is where you can take the dress home that day and only a few people have maybe tried it on over the past couple of weeks, so I found a gorgeous and flawless dress in my size for a great price!

I bought the dress exactly 1 year in advance and while it fit me perfectly, I figured I might lose a pound or two and could alter as the day approached. I had a personal trainer for six months and when it came time for my first dress fitting, my hips had shifted and the dress no longer fit... at all.. it was a form fitting corseted dress (with zipper vs ribbon) and with my hip change, it sat too high. I cried and felt completely defeated and called Rush's to let them know I was two months away from the wedding and I would need a new dress. They were compassionate and understanding and asked me to bring the dress in to try it on in front of them. Humiliated, I brought it and squeezed into it. They got it to fit (tightly), but called up the tailor (Su's Alterations in the building location) and after a few measurements and a week or two, the dress fit me again. I remember the gals at Rush's saying 'it's going to be okay. You loved that dress and we're going to make sure you continue to love it..'

I thought for sure the shop would jump at the chance to have me purchase another dress and I thought I would never be able to step into that dress again after what I emotionally went through. But they helped me and gave me confidence that it would work.. and I walked down the aisle in that dress and never felt so beautiful.

I would recommend Rush's (and Su's) to anyone who is looking for a great experience and a beautiful gown. Their prices range, but the layout of the store helps you figure that out. They make sure you have someone helping you at all times so you don't pick up a $5K dress if that was not your intention, which I really appreciated. Other stores put their most expensive dress on display and you have to try really hard to find one in your budget. Rush's will ask you your budget and help you find many options that fit your budget and you!

Thanks again,
Laura O'Connor (anderson)
August 2010
Jodi Ann Photography

Faith,
I wanted to send a note to say “Thank You.” Your service, patience and understanding is simply unbeatable! You helped me find “the dress” and gave me time to get things together. I can’t thank you enough for everything. You’re amazing!
-Raedean  April 2010

Hi, Linda I just wanted to let you know that I received my bridesmaid dresses in the mail today and I am SO happy with them. I was a little nervous about ordering dresses in MN when I the bride live in NJ, but I couldn't be happier with the service and the promptness of everything.

Thank you again, Allison Deur    January 2010

Dear Linda and Rush's Crew,
Just a note to say thank you for helping me. Cassie was assisting us and we had a good time, the experience was  essential in helping me determine what I was looking for - I loved the  dress she helped us find, by Marisa. However, I did in fact go for a  
different designer, Elizabeth Filmore, but wanted to thank you again  
for your service.    Sincerely,   Lyndsay   December 2009

Dear Ladies of Rush’s --
Thank you all for all of your help and your kindness over the last few months.  I truly appreciate the wonderful customer service you provided and will definitely recommend Rush’s to everyone.  :  )
Thank you for making me feel like the most special of all Brides!
Sincerely,
Nola Foss   October 2009

Hello, my name is Caitlin and I visited your downtown Minneapolis store on September 5th.  My sales associate was named Cherri.  I wanted to write you to thank you for a wonderful experience.   My body has been going through a lot of changes.  I've lost 45lbs this year and hope to lose more before my wedding next June.  Being a size 12, I've found that many stores have next to nothing that I can even try on, and I've felt pressured in trying on the "big girl tents".   Cherri and the other staff helped me find several dresses to try on, and for the first time, I started to feel that I will find "the dress"!  You were even accepting of my whole family, including small children, showing up at one point!  To top it all off, I received a hand written thank you note from Cherri. ( I apologize if I'm spelling her name incorrectly!)   Your store is lovely, and your staff is just awesome.  I have decided that I won't be ordering a dress until I've lost a little more weight and have a better idea of my size in a few months.  I will definitely be returning to Rush's at that time!    Caitlin  September 2009

Hi Linda,  I am writing to commend Cherry on her superior customer service and great taste in assisting me with my wedding dress search. Cherry was polite, very fun to work with, and sought out dresses for me to try on that I wouldn’t have picked out by myself but loved. She has wonderful taste and a great eye for fashion. She was very thoughtful in making sure I was comfortable the entire time during our 2 appointments with her, and lent her advice and thoughts on what brides usually look for in a dress and things about which I should be concerned/look out for in a dress’s construction and fabrication.  I consider her a wonderful asset to the Rush’s team and look forward to possibly working with her again on alterations, bridesmaids dresses, and accessories.  Thank you to Rush’s for the wonderful experience, Linda. Please feel free to use any and all of this on the website.   Michelle  September 2009

Dear Linda and Staff

Thank you for all that you did to help us with our Jim Hjelm bridesmaid dress order as well as that of my Mother-in-law’s dress.
Your service was excellent and everyone looked great on our wedding day!

Love,

Ellen and Darryl Bednar
August 2009

Mrs. Krista Winkel
June 2009

Dear Linda & Company-

I just wanted to thank you for all of your help with my bridesmaid dresses.  Through all the many
ups and downs with those dresses you very very helpful and remained calm, which I really appreciated!
I was so happy with the dresses on the big day!  Thanks again-.

 

Dear Janine,

I just wanted to say thank you for all of your help in finding bridesmaid dresses. You made the process so easy and enjoyable for my mom and me....by far the best service we received after visiting 5 bridal stores looking for dresses!! You are so gifted at what you do!

Sincerely,

Kimberly Lewis
December 11, 2006
kimberlyblewis@hotmail.com

Dear Rush's

Wow! I have been in Rush's twice in the last month and been amazed by Katrice, one of your employees. I've shopped at many bridal shops in the last 6 months and the customer service Katrice has shown me is far better than any other I've seen. Please thank her for being an outstanding employee. She was far more helpful to me than the person I was matched with when I was in last week. The person helping me seemed to keep disappearing and Katrice was ready to help me find whatever I was looking for! She is friendly and doesn't seem frustrated like so many other bridal shop employees when asked for help. You're got a fabulous employee working for you at Rush's.

Thanks - A grateful customer

Angie Grantham
Minneapolis
August 4, 2004

Dear Laura,

I am writing to let you know how very much I appreciate all that you and Katherine did for me. As Katherine may have told you, I left my daughters Veil behind when I went to their Hotel room to take her dress home so she could leave in the early morning for her honeymoon. I called the Hotel the next day and to my dismay, no veil was found. ( It was a short thin veil with a small headpiece and might not have been felt through the bag where it hung.) I can not tell you how terrible I felt about this. I could not come up with the words to tell my daughter about my leaving her veil behind. I had offered to have the dress heirloom boxed for her so I had a little time to hopefully find a replacment for her. I called your store and talked with Katherine.

The dress and veil had been purchased from your store back in August of 1999 and I was not sure that they even made that particular veil any longer. Katherine went out of her way to find the original receipt and found that they did still offer the veil and then you ordered it for me and I had it in my hands in 4 days. I am eternally grateful to both of you for your understanding of my situation and for your courteous and kind customer service. If you would please send this along to Mr. Rush as I would like for him to know what a wonderful staff I think he has.

I thought of no where else but your store to bring my daughter for her gown purhase and will recommend your store highly to those who are in the market for a gown.

With Sincere Appreciation,

Peggy De Remer
St Paul

June 18, 2001

To The Management:

My wedding was September 9, 2000. I am writing this note to let you know how happy we were with the service we received from both Linda for the initial sale. She was welcoming and professional as well as Deanna for the follow up.

Ours was not a simple order... but the follow up and concern of Linda and Deanna certainly made up for that. We will be happy to recommend your Bridal Salon and thank all of you for making my "dress" experience a fun one, rather than a problem.

Jody Rafferty
Minneapolis
February 6, 2001

Brenna,

Thank you so much for helping me to pick out my wedding dress (both times). You're a very pleasant person and very knowledgeable on wedding gowns!

Tamie Bono
Mound
February 28, 2000

Dear Tammy,
I wanted to thank you for your professional and friendly help on Tuesday. Even though I ended up finding the same dress elsewhere at a comparable price, I chose to buy my wedding dress at Rush's because of your courteous service! Thanks!

Sincerely,

Jennifer Lee
Minneapolis
July 10, 1998

I just wanted to thank Susan for all her help with two bridesmaids I brought in on Tuesday for a fitting. She was very helpful and pleasant, especially with me changing my mind on what color I wanted for my Maid of Honor. I hope this will be passed on to her with my sincere appreciation.

Thanks,

Tonya Griego
Brooklyn Center
May 13, 1998