From our Brides...

Dear Linda and Rush's Crew,
Just a note to say thank you for helping me. Cassie was assisting us and we had a good time, the experience was  essential in helping me determine what I was looking for - I loved the  dress she helped us find, by Marisa. However, I did in fact go for a  
different designer, Elizabeth Filmore, but wanted to thank you again  
for your service.    Sincerely,   Lyndsay   December 2009

Dear Ladies of Rush’s --
Thank you all for all of your help and your kindness over the last few months.  I truly appreciate the wonderful customer service you provided and will definitely recommend Rush’s to everyone.  :  )
Thank you for making me feel like the most special of all Brides!
Sincerely,
Nola Foss   October 2009

Hello, my name is Caitlin and I visited your downtown Minneapolis store on September 5th.  My sales associate was named Cherri.  I wanted to write you to thank you for a wonderful experience.   My body has been going through a lot of changes.  I've lost 45lbs this year and hope to lose more before my wedding next June.  Being a size 12, I've found that many stores have next to nothing that I can even try on, and I've felt pressured in trying on the "big girl tents".   Cherri and the other staff helped me find several dresses to try on, and for the first time, I started to feel that I will find "the dress"!  You were even accepting of my whole family, including small children, showing up at one point!  To top it all off, I received a hand written thank you note from Cherri. ( I apologize if I'm spelling her name incorrectly!)   Your store is lovely, and your staff is just awesome.  I have decided that I won't be ordering a dress until I've lost a little more weight and have a better idea of my size in a few months.  I will definitely be returning to Rush's at that time!    Caitlin  September 2009

Hi Linda,  I am writing to commend Cherry on her superior customer service and great taste in assisting me with my wedding dress search. Cherry was polite, very fun to work with, and sought out dresses for me to try on that I wouldn’t have picked out by myself but loved. She has wonderful taste and a great eye for fashion. She was very thoughtful in making sure I was comfortable the entire time during our 2 appointments with her, and lent her advice and thoughts on what brides usually look for in a dress and things about which I should be concerned/look out for in a dress’s construction and fabrication.  I consider her a wonderful asset to the Rush’s team and look forward to possibly working with her again on alterations, bridesmaids dresses, and accessories.  Thank you to Rush’s for the wonderful experience, Linda. Please feel free to use any and all of this on the website.   Michelle  September 2009

Dear Linda and Staff

Thank you for all that you did to help us with our Jim Hjelm bridesmaid dress order as well as that of my Mother-in-law’s dress.
Your service was excellent and everyone looked great on our wedding day!

Love,

Ellen and Darryl Bednar
August 2009

Mrs. Krista Winkel
June 2009

Dear Linda & Company-

I just wanted to thank you for all of your help with my bridesmaid dresses.  Through all the many
ups and downs with those dresses you very very helpful and remained calm, which I really appreciated!
I was so happy with the dresses on the big day!  Thanks again-.

 

Dear Janine,

I just wanted to say thank you for all of your help in finding bridesmaid dresses. You made the process so easy and enjoyable for my mom and me....by far the best service we received after visiting 5 bridal stores looking for dresses!! You are so gifted at what you do!

Sincerely,

Kimberly Lewis
December 11, 2006
kimberlyblewis@hotmail.com

Dear Rush's

Wow! I have been in Rush's twice in the last month and been amazed by Katrice, one of your employees. I've shopped at many bridal shops in the last 6 months and the customer service Katrice has shown me is far better than any other I've seen. Please thank her for being an outstanding employee. She was far more helpful to me than the person I was matched with when I was in last week. The person helping me seemed to keep disappearing and Katrice was ready to help me find whatever I was looking for! She is friendly and doesn't seem frustrated like so many other bridal shop employees when asked for help. You're got a fabulous employee working for you at Rush's.

Thanks - A grateful customer

Angie Grantham
Minneapolis
August 4, 2004

Dear Laura,

I am writing to let you know how very much I appreciate all that you and Katherine did for me. As Katherine may have told you, I left my daughters Veil behind when I went to their Hotel room to take her dress home so she could leave in the early morning for her honeymoon. I called the Hotel the next day and to my dismay, no veil was found. ( It was a short thin veil with a small headpiece and might not have been felt through the bag where it hung.) I can not tell you how terrible I felt about this. I could not come up with the words to tell my daughter about my leaving her veil behind. I had offered to have the dress heirloom boxed for her so I had a little time to hopefully find a replacment for her. I called your store and talked with Katherine.

The dress and veil had been purchased from your store back in August of 1999 and I was not sure that they even made that particular veil any longer. Katherine went out of her way to find the original receipt and found that they did still offer the veil and then you ordered it for me and I had it in my hands in 4 days. I am eternally grateful to both of you for your understanding of my situation and for your courteous and kind customer service. If you would please send this along to Mr. Rush as I would like for him to know what a wonderful staff I think he has.

I thought of no where else but your store to bring my daughter for her gown purhase and will recommend your store highly to those who are in the market for a gown.

With Sincere Appreciation,

Peggy De Remer
St Paul

June 18, 2001

To The Management:

My wedding was September 9, 2000. I am writing this note to let you know how happy we were with the service we received from both Linda for the initial sale. She was welcoming and professional as well as Deanna for the follow up.

Ours was not a simple order... but the follow up and concern of Linda and Deanna certainly made up for that. We will be happy to recommend your Bridal Salon and thank all of you for making my "dress" experience a fun one, rather than a problem.

Jody Rafferty
Minneapolis
February 6, 2001

Brenna,

Thank you so much for helping me to pick out my wedding dress (both times). You're a very pleasant person and very knowledgeable on wedding gowns!

Tamie Bono
Mound
February 28, 2000

Dear Tammy,
I wanted to thank you for your professional and friendly help on Tuesday. Even though I ended up finding the same dress elsewhere at a comparable price, I chose to buy my wedding dress at Rush's because of your courteous service! Thanks!

Sincerely,

Jennifer Lee
Minneapolis
July 10, 1998

I just wanted to thank Susan for all her help with two bridesmaids I brought in on Tuesday for a fitting. She was very helpful and pleasant, especially with me changing my mind on what color I wanted for my Maid of Honor. I hope this will be passed on to her with my sincere appreciation.

Thanks,

Tonya Griego
Brooklyn Center
May 13, 1998